1. Data Controller

Azimuth Azores, registered under RAAT no. 62/2025/RAA, based on São Jorge Island, Azores, is the entity responsible for processing the personal data collected through the website azimuthazores.com and in the course of its professional guided tourism activities.

For any questions relating to the protection of your personal data, you may contact us through the following channels:

Email: info@azimuthazores.com
Phone: +351 931 938 101 (Diogo Coelho da Mota)

2. Personal Data Collected

In the course of our activities, we collect and process the following personal data:

2.1 Data collected during the booking process

Full name
Date of birth
Gender
Nationality
Phone number and/or email address

2.2 Data collected through the website

Browsing and usage data (IP address, browser type, pages visited), collected via cookies
Information submitted through contact forms

3. Purposes and Legal Basis for Processing

The personal data collected is processed for the following purposes:

3.1 Performance of the service contract

Each participant’s name and date of birth are collected exclusively for the purpose of activating the civil liability and personal accident insurance policies required by law for the provision of guided tourism activities. Legal basis: performance of a contract (Article 6(1)(b) GDPR).

3.2 Compliance with legal obligations

Participants’ gender and nationality are collected for statistical purposes, in accordance with reporting obligations to competent authorities (in particular, the Azores Regional Directorate for Tourism). Legal basis: compliance with a legal obligation (Article 6(1)(c) GDPR).

3.3 Management of the commercial relationship

Email address and/or phone number are used for communications relating to bookings, activity confirmations, and any changes or cancellations. Legal basis: performance of a contract and legitimate interests (Article 6(1)(b) and (f) GDPR).

3.4 Marketing communications (with consent)

If you give us your express consent, we may use your email address to send newsletters or information about our services. You may withdraw this consent at any time. Legal basis: consent (Article 6(1)(a) GDPR).

4. Data Retention Period

Personal data is retained for no longer than necessary to fulfil the purposes for which it was collected:

Booking and activity data: retained for 5 years after the activity takes place, for compliance with accounting and tax obligations.
Insurance data: retained for the duration of the policy and the applicable limitation period for any claims.
Marketing data: retained until consent is withdrawn or a deletion request is submitted.
Browsing data (cookies): as defined in our Cookie Policy.

5. Sharing Data with Third Parties

Azimuth Azores does not sell, rent, or transfer your personal data to third parties for commercial purposes. Your data may be shared in the following circumstances:

With insurers, for the purpose of activating and managing the insurance policies associated with booked activities.
With competent public authorities (e.g., the Azores Regional Directorate for Tourism), in fulfilment of statistical and legal reporting obligations.
With booking management platforms (e.g., Trekksoft), which act as data processors under the GDPR and guarantee that data is processed in compliance with European data protection legislation.
With public authorities, when required by law or by court order.

6. International Data Transfers

Should any of our service providers or subprocessors transfer data to countries outside the European Economic Area (EEA), we will ensure that such transfers are carried out on the basis of appropriate protective mechanisms, including standard contractual clauses approved by the European Commission or other equivalent mechanisms provided for under the GDPR.

7. Your Rights

Under the General Data Protection Regulation (GDPR – EU Regulation 2016/679), you have the following rights in relation to your personal data:

Right of access: to obtain confirmation of whether your data is being processed and to receive a copy of it.
Right to rectification: to request the correction of inaccurate or incomplete data.
Right to erasure: to request the deletion of your data, where applicable.
Right to restriction of processing: to request the suspension of processing in certain circumstances.
Right to data portability: to receive your data in a structured, machine-readable format.
Right to object: to object to processing based on legitimate interests or for direct marketing purposes.
Right to withdraw consent: to revoke consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact us at info@azimuthazores.com. We will respond within a maximum of 30 days.

You also have the right to lodge a complaint with the competent supervisory authority. In Portugal, this is the Comissão Nacional de Proteção de Dados (CNPD), available at www.cnpd.pt.

8. Cookies and Tracking Technologies

The website azimuthazores.com may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and support online booking functionality. Cookies are small text files stored on your device.

You may manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of some website features.

We use the following types of cookies:

Strictly necessary cookies: essential for the operation of the website and the booking system.
Analytical cookies: enable us to understand how visitors use the website (e.g., Google Analytics).
Marketing cookies: used to present relevant content, only with your consent.

9. Data Security

We adopt appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, alteration, or improper disclosure. However, no internet-based data transmission system can guarantee absolute security.

10. Data Relating to Minors

Our services are not directly intended for individuals under the age of 18. Where data relating to minors is provided in the context of family or group bookings, such data (namely name and date of birth) is collected solely for the purpose of insurance activation, with the consent and responsibility of the legal guardian.

11. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect legal or operational changes. The most recent version will always be available at azimuthazores.com. In the event of material changes, we will notify clients with active bookings.

12. Contact

For any questions relating to this Privacy Policy or the processing of your personal data, please contact us:

Email: info@azimuthazores.com
Phone: +351 931 938 101
Website: azimuthazores.com

AZIMUTH AZORES · RAAT no. 62/2025/RAA · São Jorge, Azores